Over half say they would trust technology over humans as a way of avoiding mistakes

Employees who become distracted at work are more likely to be the cause of human error and a potential security risk, according to a snapshot poll* conducted by Centrify, the leader in securing hybrid enterprises through the power of identity services, at Europe’s leading infosecurity event, Infosec Europe in London this week.

While more than a third (35 per cent) of survey respondents cite distraction and boredom as the main cause of human error, other causes include heavy workloads (19 per cent), excessive policies and compliance regulations (5 per cent), social media (5 per cent) and password sharing (4 per cent). Poor management is also highlighted by 11 percent of security professionals, while 8 per cent believe human error is caused by not recognising our data security responsibilities at work.

According to the survey, which examines how human error might lead to data security risks within organisations, over half (57 per cent) believe businesses will eventually trust technology enough to replace employees as a way of avoiding human error in the workplace.

Despite the potential risks of human error at work, however, nearly three-quarters (74 per cent) of respondents feel that it is the responsibility of the employee, rather than technology, to ensure that their company avoids a potential data breach.

“It’s interesting that the majority of security professionals we surveyed are confident that businesses will trust technology enough to replace people so that fewer mistakes are made at work, yet on the other hand firmly put the responsibility for data security in the hands of employees rather than technology,” comments Andy Heather, VP and Managing Director, Centrify EMEA.

“It seems that we as employees are both responsible and responsible – so responsible for making mistakes and responsible for avoiding a potential data breach. It shows just how aware we need to be at work about what we do and how we behave when it comes to our work practices in general and our security practices in particular.”

The poll comes just a few weeks after Centrify launched a major Ponemon study** looking at the impact of data breaches on reputation and share value, which showed that for companies that had suffered more than one data breach IT practitioners cited employee carelessness as the cause of 72 per cent of them.

*Centrify polled 165 respondents at Infosec Europe 2017 in London between 6 and 7 June 2017.

**Ponemon study:

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