Oracle Retail and Adyen Deliver Unified and Global Retail Consumer Payments

Adyen Becomes Oracle PartnerNetwork Gold Level Partner Extending Value of POS and Omnichannel Investments 

Oracle today announced that it has awarded Adyen, the payment platform of choice for the world’s leading companies, a Gold level member of Oracle PartnerNetwork (OPN). By attaining Gold Level membership, Oracle has recognized Adyen’s ability to deliver complementary and unified payment gateways for the Oracle Retail Xstore solutions. With this relationship, Oracle and Adyen now offer a best in class, global consumer payments solution to their retail customers.

“In our global consumer research Retail in 4 Dimensions, we discovered that the global consumer has rising expectations for fast, smarter payment options. In fact, 57% of global consumers want instant one-click checkout online and 60% want mobile payment options in-store,” said Ray Carlin, Senior Vice President and General Manager of Oracle Retail. “Adyen delivers that customer experience and we are pleased to extend the Gold level member status after having successfully implemented Oracle and Adyen at multiple global brands.”

The integration between Adyen and Oracle Retail is a great example of how Oracle is delivering additional value for retail customers through integrations that extend the value of POS and Omnichannel investments. In addition to providing multiple point-of-service hardware offerings, Oracle Retail offers a fully integrated portfolio of hardware and software solutions that enable retailers to streamline managerial tasks, increase speed of service and elevate the consumer experience.

“Successful retailers should focus on delivering great customer experiences across all channels. With this partnership, retailers will be better equipped to meet rising shopper expectations wherever and however they want to pay.” said RoelantPrins, Chief Commercial Officer, Adyen. “The partnership enables a seamless end-to-end consumer experience anywhere in the world.”

On April 10-11, Oracle will convene a global community of retail leadership at Oracle Industry Connect in New York, NY to discuss adapting to market changes, simplifying operations and empowering authentic brand experiences. At this event, Oracle and Adyen will present how this relationship will benefit to retail merchants worldwide.

Available Demonstrations:

  • Promotions and Entitlements Across Channels: Oracle Retail enables a single view of the customer that can increase engagement in a loyalty scheme and enable effective marketing campaigns. In this demonstration, you can expect to see how our solution can be used to reward and delight with highly targeted promotions and loyalty awards that span channels. The demonstration is scheduled to start with a customer’s journey online where a purchase triggers a loyalty award that is delivered directly to their mobile device and concludes with an in-store experience where the customer can use their device to apply the award to an in-store transaction with Adyen payments platform. The demonstration features capabilities from Oracle Commerce Cloud, Oracle Marketing Cloud, Oracle Retail Customer Engagement, Oracle Retail Xstore and Adyen payments platform.
  • Innovation on the Cloud – Retail.com Chatbot: Understand how Oracle Retail is embedding artificial intelligence and machine learning into the customer journey in this innovative demonstration. You can expect to see a customer being re-targeted after abandoning a basket on-line and invited to a Facebook Messenger chat session with a chatbot developed using Oracle Mobile Cloud Enterprise with intelligent bots. The customer is rewarded with loyalty points for joining the chat, can understand further product and order details from the chatbot and finally can place an order with Adyen tokenization. Returning shoppers can pay securely with a tap of their finger in the chat session. This demonstration features capabilities from Oracle Commerce Cloud, Oracle Mobile Cloud Enterprise, Oracle Retail Customer Engagement, Oracle Retail Order Broker, Oracle Retail Order Management and Adyen tokenization.

To learn more about Oracle Industry Connect 2018 and register to attend visit: www.oracle.com/oracleindustryconnect/

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