financial-services

Image for How Can AI-Powered Customer Support Improve Fintech Operations?Technology

How Can AI-Powered Customer Support Improve FinTech Operations?

Image for Submit Your Entry Today for Customer Service Awards 2026Banking

Submit Your Entry Today for Customer Service Awards 2026

Image for FPM SA Wins Best Asset Management Company Congo 2026 at the 2026 Global Banking & Finance Review Awards®Investing

Fpm Sa Wins Best Asset Management Company Congo 2026 at the 2026 Global Banking & Finance Review Awards®

Image for AI adoption already hitting Irish graduate jobs, finance department saysFinance

AI Adoption Already Hitting Irish Graduate Jobs, Finance Department Says

Image for Polish bishop on trial over child sex abuse reporting delays

Polish Bishop on Trial Over Child Sex Abuse Reporting Delays

Date: February 18, 2026

WARSAW, Feb 18 (Reuters) - A Polish Catholic bishop appeared in court on Wednesday to face charges of holding off on reporting child sexual abuse by priests in his diocese, making him the most senior...

Image for Why Investment Firms of the Future May Also Operate Like Banks

Why Investment Firms of the Future May Also Operate Like Banks

Date: February 18, 2026

The traditional wall separating asset management from banking is quietly crumbling. For decades, the industry operated under a neat division of labor: banks handled deposits, loans, and payments, while investment firms focused on allocating capital to generate returns. That model is becoming less distinct. In a world of volatile markets, expanding private investment, and rapid technological change, firms seeking long-term influence are increasingly building broader control over capital flows themselves....

Image for ECB's Cipollone says digital euro will protect European banks, card schemes

ECB's Cipollone Says Digital Euro Will Protect European Banks, Card Schemes

Date: February 18, 2026

By Valentina Za MILAN, Feb 18 (Reuters) - The digital euro will be designed to ensure it protects European card schemes and keep banks at the core of the euro zone payments system, a senior European...

Image for Foreign spies can see Telegram messages sent by Russian soldiers, Ifax cites minister

Foreign Spies Can See Telegram Messages Sent by Russian Soldiers, Ifax Cites Minister

Date: February 18, 2026

MOSCOW, Feb 18 (Reuters) - Russia's minister for digital development Maksud Shadayev said on Wednesday that foreign intelligence services are able to see messages sent by Russian soldiers fighting in...

Image for AI Employees and the Future of Work: Why Businesses Are Turning to Conversational Automation

AI Employees and the Future of Work: Why Businesses Are Turning to Conversational Automation

Date: February 18, 2026

How AI employees are changing business operations, customer communication, and workforce productivity. Explore the role of conversational automation in modern workplaces....

Image for The Merchant Chargeback Crisis And The Company Building Credibility, Reducing Friction, and Strengthening Customer Loyalty

The Merchant Chargeback Crisis and the Company Building Credibility, Reducing Friction, and Strengthening Customer Loyalty

Date: February 18, 2026

Trust sits at the center of every digital purchase decision. Long before a transaction is completed, consumers weigh risk, credibility, and post-purchase reassurance. When confidence is absent, hesitation often follows. Research indicates that ...