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Home > Finance > Poor communication is costing financial services £850mni a year

Poor communication is costing financial services £850mni a year

Published by Gbaf News

Posted on July 26, 2013

1 min read

Last updated: January 22, 2026

Portrait of Peter O'Donnell discussing financial communication issues - Global Banking & Finance Review — Peter O'Donnell, a finance expert, highlights how poor communication in financial services is costing the industry £850 million annually. This image illustrates the critical nature of effective communication in banking.