United States/WA: The global VoIP services market is estimated to exhibit a CAGR of 9.3% over the forecast period
Report Pages:[120 Pages]
The Competitive Area of the VoIP Services Market is Defined by Key Players Like:–8×8, Inc., Apple Inc. (FaceTime), Avaya, AT&T Inc., Verizon Wireless, Orange, Deutsche Telekom AG, KT Corporation, Sprint Corporation, Telecom Italia, Telenor, T-Mobile, and Tata Communication
Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Increasing adoption of internet is expected to propel growth of the VoIP services market. According to China government-backed Market Intelligence & Consulting Institute and reported by China Internet Watch, internet penetration in China reached 61.2 percent in the first half of 2019, with 854 million internet users at the end of June 2019.
VoIP offers various advantages as lower costs, increased accessibility, complete portability, higher scalability, advanced features for small and large teams, and clearer voice quality. Such advantages have led to increasing adoption of VoIP, thereby aiding in growth of VoIP services market. For instance, in August 2020, Macquarie Telecom won a contract from Australian LPG and industrial gas supplier Supagas to provide VoIP, nbn, mobile, cloud services.
VoIP is also prone to cyber-attacks, which is expected to limit growth of the VoIP services market. In September 2020, ESET, a cybersecurity firm from Slovakia, reported discovery of CDRThief malware, a rare type of Linux malware that targets VoIP telephony switches to steal metadata from call details.
The VoIP services market is witnessing development of novel top-up platforms. For instance, in February 2020, Telinta, a provider of scalable, cloud-based white label switching and billing solutions for VoIP service, partnered with Ding, an international mobile top-up platform, to offer a solution that will meet the needs of mobile top-up service providers. With the solution, service providers can use Telinta’s cloud-based platform to provide top-up to an unlimited number of resellers and end users, with their own brand and pricing.
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VoIP can be used to make voice calls using regular phones as well as computers. One of the advantages of using VoIP services is that you can have both your regular phone and your internet voice on the same account. This is known as unmanaged VoIP and can give you a lot of flexibility when it comes to managing your VoIP account. Another great advantage of using VoIP services is the ability to make international long distance calls.
Major players operating in the VOIP services market are focused on adopting various strategies to enhance their market share. For instance, in May 2021, My Country Mobile General Trading LLC increased capacity to up to 100K+ channels for its wholesale voice customers. The move makes the additional channel capacity immediately available for both MCM’s existing and new customers.
Detailed Segmentation:
- Global VoIP Services Market, By Call Type:
- International VoIP Call Type
- Domestic VoIP calls
- Global VoIP services Market, By End-Use:
- Individual Use
- Corporate Use
- Small and Medium-sized Enterprises (SMEs)
- Large Enterprises
- Global VoIP services Market, By Configuration:
- Computer to Computer
- Computer to Phone
- Phone to Phone
- Global VoIP services Market, By Services:
- SIP Trunking Service
- Hosted Business IP PBX Service
- Managed IP PBX service
- Other Services
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