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    Home > Top Stories > Payments company Adyen’s shares drop more than 20% after earnings miss
    Top Stories

    Payments company Adyen’s shares drop more than 20% after earnings miss

    Published by Uma Rajagopal

    Posted on August 17, 2023

    2 min read

    Last updated: February 1, 2026

    The Adyen logo at its Amsterdam headquarters symbolizes the company's recent struggles after a 20% drop in shares following disappointing earnings results. This image highlights the challenges faced by the payments processor in a competitive market.
    Adyen logo displayed at the company's Amsterdam headquarters - Global Banking & Finance Review
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    Tags:paymentsfinancial communityfinancial marketsinvestors

    Quick Summary

    AMSTERDAM (Reuters) – Shares in Dutch payments processor Adyen NV fell by more than 20% on Thursday after first-half earnings missed analysts’ estimates and the company’s own targets.

    Payments company Adyen’s shares drop more than 20% after earnings miss

    AMSTERDAM (Reuters) – Shares in Dutch payments processor Adyen NV fell by more than 20% on Thursday after first-half earnings missed analysts’ estimates and the company’s own targets.

    Adyen, which provides online payment services for many of the world’s largest internet platforms and retail stores, including Netflix, Meta, Microsoft and Spotify, cited slower growth in North America and ongoing hiring costs.

    Under rules that suspend trading when a major price move is expected, the start of trading in Ayden shares was delayed by around 20 minutes on Euronext which opens at 0700 GMT.

    When they started trading they fell sharply and were down 22% at 1,145 euros at 0729 GMT.

    “These are disappointing results, particularly the sales miss and the key question will be whether the company can quickly revert to mid-term trend growth,” JPMorgan analysts said in a note.

    Earnings before interest, tax, depreciation and amortisation (EBITDA) were 320 million euros ($348 million), down 10% from a year earlier and below analyst forecasts of 386 million euros, Refinitiv data shows.

    Revenue rose 21% to 739 million euros, against Adyen’s mid-term forecasts of more than 25% growth.

    Adyen said there were several reasons for the miss.

    “In some areas the business grew at a lower rate than anticipated,” the company’s executives said in a letter to shareholders. “This was the case for our North American net revenue … an increasingly important contributor in recent years.”

    The company also cited competition in the United States, where its rivals include Stripe, Fiserv and PayPal.

    Adyen’s EBITDA margin fell to 43% from 59%, which the company said was mostly because of higher wage costs as it takes on more staff.

    A similar margin decline led to a sell-off in Adyen shares when the company reported full-year earnings in February.

    “We are confident in the long-term benefits of building our team at an accelerated pace and consciously embrace its short-term impact,” the company said on Thursday.

    Adyen maintained its medium-term targets for revenue growth above 25% and an improving EBITDA margin that it expects to reach 65% in the long term.

    ($1 = 0.9205 euros)

    (Reporting by Toby Sterling; Editing by David Goodman, Barbara Lewis and Jane Merriman)

    Frequently Asked Questions about Payments company Adyen’s shares drop more than 20% after earnings miss

    1What is EBITDA?

    EBITDA stands for Earnings Before Interest, Taxes, Depreciation, and Amortization. It is a measure used to analyze a company's operating performance.

    2What is revenue growth?

    Revenue growth refers to the increase in a company's sales over a specific period, indicating its ability to expand its business and market share.

    3What is market capitalization?

    Market capitalization is the total market value of a company's outstanding shares of stock, calculated by multiplying the share price by the total number of shares.

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