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Home > Banking > BRINGING A TALE OF CUSTOMER-FOCUSED BANKING TO CANTERBURY AND IT’S NO FAIRY STORY

BRINGING A TALE OF CUSTOMER-FOCUSED BANKING TO CANTERBURY AND IT’S NO FAIRY STORY

Published by Gbaf News

Posted on November 17, 2017

4 min read

Last updated: January 21, 2026

Travis Schreiber discussing the impact of financial reputation on businesses - Global Banking & Finance Review — Travis Schreiber, Director of Operations at Erase, emphasizes the importance of managing online reputation in finance. This image highlights the crucial link between financial missteps and consumer trust.

Canterbury the latest British city to benefit from a customer-focused, seven-day-a-week bank
Local residents and businesses invited to celebrate the opening of Metro Bank’s new store in the heart of Canterbury on Friday 24 and Saturday 25 November

Metro Bank, the revolution in British banking, is bringing a tale of customer-focused banking to Canterbury, with the opening of its brand new city-centre store. To mark the milestone, families and local businesses are invited to a party like no other, as the bank celebrates bringing its renowned customer experience to the historic city.

The festivities will kick off from 8am on Friday, with everything from dog-shows to stilt walkers to live music and face-painting on offer.

Craig Donaldson, CEO at Metro Bank commented: “At Metro Bank, we’re all about offering the best customer experience whenever and wherever the customer wants it; whether that’s in store, online, via an app or over the phone. That’s why we’re thrilled to be expanding our presence in Kent with our new Canterbury store, giving more local people and businesses the choice to bank with us face-to-face.

“What’s more our stores act as real hubs for the local community, with hundreds of networking and charity events hosted in them throughout the year, as well as our free financial education programme, MoneyZone, which has taught money basics to more than 20,000 students already this year. We’ve got an incredible line-up planned for our grand opening celebrations and are very much looking forward to meeting everyone at the launch party and in the weeks and months ahead.”

Unlike others on the high street, Metro Bank stores offer safe deposit boxes for customers’ valuables, as well as free coin counting machines for both customers and non-customers alike. Business accounts can be opened in weeks rather than months and retail current accounts in around 20 minutes. Plus, there’s no more waiting for the post to receive your new card, as Metro Bank provides on the spot replacements for lost or stolen credit and debit cards. What’s more, stores actively welcome dogs, with a selection of dog goodies including fresh water bowls and treats.

The new Canterbury team will be led by Store Manager, Debbie Valk and Local Director, Melanie Sewell and can be found at 2 St. George’s Street, Canterbury, CT1 2SR.

Canterbury the latest British city to benefit from a customer-focused, seven-day-a-week bank
Local residents and businesses invited to celebrate the opening of Metro Bank’s new store in the heart of Canterbury on Friday 24 and Saturday 25 November

Metro Bank, the revolution in British banking, is bringing a tale of customer-focused banking to Canterbury, with the opening of its brand new city-centre store. To mark the milestone, families and local businesses are invited to a party like no other, as the bank celebrates bringing its renowned customer experience to the historic city.

The festivities will kick off from 8am on Friday, with everything from dog-shows to stilt walkers to live music and face-painting on offer.

Craig Donaldson, CEO at Metro Bank commented: “At Metro Bank, we’re all about offering the best customer experience whenever and wherever the customer wants it; whether that’s in store, online, via an app or over the phone. That’s why we’re thrilled to be expanding our presence in Kent with our new Canterbury store, giving more local people and businesses the choice to bank with us face-to-face.

“What’s more our stores act as real hubs for the local community, with hundreds of networking and charity events hosted in them throughout the year, as well as our free financial education programme, MoneyZone, which has taught money basics to more than 20,000 students already this year. We’ve got an incredible line-up planned for our grand opening celebrations and are very much looking forward to meeting everyone at the launch party and in the weeks and months ahead.”

Unlike others on the high street, Metro Bank stores offer safe deposit boxes for customers’ valuables, as well as free coin counting machines for both customers and non-customers alike. Business accounts can be opened in weeks rather than months and retail current accounts in around 20 minutes. Plus, there’s no more waiting for the post to receive your new card, as Metro Bank provides on the spot replacements for lost or stolen credit and debit cards. What’s more, stores actively welcome dogs, with a selection of dog goodies including fresh water bowls and treats.

The new Canterbury team will be led by Store Manager, Debbie Valk and Local Director, Melanie Sewell and can be found at 2 St. George’s Street, Canterbury, CT1 2SR.