Top Stories
Amazon executive behind its massive delivery operation to leave after 23 years
Global Banking & Finance Review®
Company
By Akash Sriram and Jeffrey Dastin
(Reuters) -Dave Clark, the executive who made Amazon.com Inc into a worldwide delivery behemoth, is stepping down as chief executive of the online retailer’s consumer business to pursue other opportunities, the company said on Friday.
Amazon CEO Andy Jassy said he expects to share an update on who will succeed Clark in the next few weeks. Clark’s last day will be July 1, after 23 years with the company.
The departure further solidifies a changing of the guard at Amazon, which for years had veteran ranks under founder Jeff Bezos. A string of management departures including vice presidents and Bezos himself have shaken up the e-commerce and cloud company, though executives have aimed to maintain the customer focus and startup mentality of their founder.
Clark joined Amazon in May 1999, a day after graduating from business school. He quickly rose ranks, from an operations manager in Kentucky to running all of Amazon’s retail, logistics and other consumer-facing businesses as of last year. In the process he built an in-house delivery operation that rivaled industry stalwarts FedEx Corp and United Parcel Service Inc.
Clark’s departure is the second high-profile exit this week after Meta Platforms Inc’s operations chief, Sheryl Sandberg, announced that she was leaving the company after 14 years.
In a statement he posted on Twitter https://twitter.com/davehclark/status/1532753944778141697, Clark said he had for a while told confidantes he wanted to leave Amazon “to start a new journey” but waited for the right moment.
“I feel confident that time is now,” he said, adding that Amazon has “a solid multi-year plan to fight the inflationary challenges we are facing in 2022.”
Tumult in Amazon’s warehouse and delivery operation that Clark steered has been relentless since COVID-19 began spreading more than two years ago. As home-shopping orders jumped, workers fell ill and the company had to usher in more than 150 changes, from adding temperature scanners to technology for monitoring social distancing.
The change coincided with an increase in union organizing and scrutiny of Amazon’s safety conditions, pay and productivity tracking. Clark defended Amazon vociferously, occasionally trading barbs with critics. “I often say we are the Bernie Sanders of employers, but that’s not quite right because we actually deliver a progressive workplace,” he tweeted last year.
More recently Clark has contended with a shortage of workers willing to fill warehouse jobs and higher gas prices. That led to the company’s first-ever fuel and inflation surcharge on merchants who pay Amazon to fulfill their products in the United States, among other measures to address costs.
(Reporting by Akash Sriram in Bengaluru and Jeffrey Dastin in Palo Alto, Calif.; Additional reporting by Tiyashi Datta and Nivedita Balu in Bengaluru; Editing by Shinjini Ganguli and Lisa Shumaker)
E-commerce refers to buying and selling goods or services over the internet. It includes various online transactions and platforms that facilitate these exchanges.
A delivery operation involves the processes and logistics required to transport goods from a seller to a customer, ensuring timely and efficient delivery.
Management turnover refers to the rate at which executives or managers leave their positions within a company, which can impact organizational stability and performance.
Inflation is the rate at which the general level of prices for goods and services rises, eroding purchasing power. It is often measured by the Consumer Price Index (CPI).
A multi-year plan is a strategic framework that outlines an organization's goals and objectives over several years, guiding long-term decision-making and resource allocation.
Explore more articles in the Top Stories category
